Boat Tour Cancellation Policy

Booking Confirmation

  • Scheduled tour bookings are not confirmed until Blue Star notifies you with confirmation of your booking. This is to ensure we can accommodate your requested date.
  • We always suggest a call, email or text the day prior to your tour to ensure all your details are as they should be. It is not obligatory, but it helps.
  • Blue Star tours operate in safe weather, and reserves the right to alter or amend an itinerary if circumstances require.
  • Blue Star also strongly advises you to take out travel insurance, it’s well worth the piece of mind.

Cancelling your booking

  •  Advanced notice gives us more time to replace your booking.
  • If we cant replace your booking a 50% cancellation fee will be charged.

Changing your booking

  • All changes must be received in writing.
  • If changes are made to your booking more than 7 days prior to original booking there is no additional charge. The new date must be within 1 month. 
  • All changes are subject to availability. If changes are made within the 7 days, this may be considered as a cancellation – and cancellation fees charged accordingly.

Cancellations by Blue Star

  • If Blue Star is forced to cancel a booked tour, any prior tour payments will be fully refunded (other than third party booking fees).